Политика доставки
Introduction
At Balidoc, we are committed to providing seamless online doctor consultations. Although we do not handle shipping directly, we collaborate with reputable third-party shipping providers to deliver any necessary medications or medical supplies to our customers.
Third-Party Shipping
All shipping services are facilitated by independent third-party companies. When a shipment is necessary, your order details will be shared with one of our trusted shipping partners who will then manage the delivery process.
Shipping Rates and Fees
Shipping rates and fees may vary based on the shipping provider, destination, and the size and weight of your order. All shipping fees will be clearly communicated to you before you complete your purchase.
Shipping Times
Shipping times may vary based on the shipping provider and destination. While we aim for prompt delivery, Balidoc is not responsible for any delays incurred once your order is in the hands of the shipping provider.
Tracking Your Order
Once your order has been shipped, the third-party shipping provider will provide you with a shipping confirmation and tracking number that allows you to monitor your shipment's progress. Balidoc does not provide tracking information.
Shipping Liability
Balidoc is not liable for any loss, damage, or delays that may occur during shipping. Any claims for damaged or lost items should be made directly with the shipping provider.
International Shipping
If applicable, international shipping may be subject to additional fees, taxes, or customs charges which are the responsibility of the customer.
Contact Information
For any questions or concerns regarding shipping, or if you need assistance with tracking your order, please contact our customer service at [customer service email] or reach out to the shipping provider directly.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website, and, where appropriate, notified to you via email.
