Terms Of Service

1. Introduction

Welcome to Balidoc, your go-to platform for online doctor consultations. These Terms of Service ("Terms") govern your use of the services provided by Balidoc ("we", "our", or "us"). By using our services, you agree to be bound by these Terms.

2. Service Description

Balidoc provides online doctor consultation services. There are no user restrictions; anyone can use our services.

3. User Conduct

While there are no specific obligations on the part of users, we expect all users to adhere to basic social norms. We prohibit the use of our services by individuals who are intoxicated or exhibit behaviors such as racism.

4. Payment

Users are required to pay for consultations through our payment system. There are no recurring payments; you pay per consultation.

5. Intellectual Property

The platform owns the data generated through the use of our services. However, users may request insight into or deletion of their data as per our privacy policy.

6. Dispute Resolution

Disputes will be handled by Team Balidoc, which consists of medical and juridical professionals. Our team will work diligently to resolve any issues to the satisfaction of all parties involved.

7. Limitation of Liability and Disclaimer of Warranties

To the fullest extent permitted by law, Balidoc, its officers, directors, employees, and agents disclaim all warranties, explicit or implied, in connection with the services and your use thereof. Balidoc makes no warranties or representations about the accuracy or completeness of the content provided through our services or the content of any sites linked to our platform.

Under no circumstances will Balidoc, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our services, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

8. Governing Law

These Terms shall be governed by the laws of Indonesia without regard to its conflict of law provisions.

9. Amendments to the Terms

We may amend these Terms from time to time. We will notify you of any changes via email. Your continued use of our services following the notification of amended Terms constitutes your acceptance of the amendments.

10. Contact

For any questions, comments, or concerns regarding these Terms, please contact us at info@balidoc.com.

11. Miscellaneous

Balidoc operates as an online consultation platform, and while we strive for accuracy, we cannot guarantee that the information provided will always be exact or beneficial. We cannot be held liable for any information provided or any actions taken based on the consultations received through our platform.