Your prescription,
delivered to your villa.
Get a prescription from a licensed doctor and have your medication delivered across Bali, usually the same day. Couldn't bring your own medication into the country? We can often help with that too.
Live consultation Whatever you need, handled for you
- A new prescription for a new problem
- Refilling or continuing your regular medication
- Replacing medication you couldn't bring into Bali
- Repeat prescriptions for a longer stay
- Pharmacy & over-the-counter items
- Honest advice on what's available locally
Stuck without your medication in Bali? You have options.
Many medications are restricted at Indonesian customs, and bringing the wrong thing can mean serious trouble. Rather than risk it, talk to one of our doctors. Where it's appropriate and legal, our doctors can prescribe a locally-available equivalent, and a licensed partner pharmacy delivers it to you.
Talk to a doctor, freeHonest about what's possible. Some medication, including controlled substances, requires a specialist consultation and may be restricted under Indonesian law. Our doctors will always be straight with you about what they can and can't do, and point you to safe, legal options.
From consult to your door
Talk to a doctor
A free video consultation with a licensed, English-speaking physician, usually within ~20 minutes.
Get your prescription
If it's appropriate, the doctor issues a prescription and a licensed pharmacy prepares your medication.
Delivered to your door
Your medication arrives at your hotel or villa, usually the same day, anywhere in Bali.
To your hotel or villa, anywhere in Bali.
- Dispensed by a licensed, BPOM-registered pharmacy
- Partnered couriers island-wide, from Canggu to Amed
- Most orders arrive the same day
Rated 4.7 · Excellent on Trustpilot
“I lost a pack of my thyroid medication so needed a prescription authorised by a doctor, who was very helpful, and the prescription gets delivered to you.”
“I was short on medication and very worried, but after a consultation and submitting my medical history they could provide just what I needed, on the very same day. Highly recommend.”
“Very convenient service. They deliver anywhere in Bali. I'm staying on the East Coast, two hours from the main locations, but they still delivered prescribed medicine without any issues.”
Your questions, answered
Can you really deliver medication after an online consult?
Yes. After your video consultation, if the doctor prescribes medication, it's dispensed by a licensed, BPOM-registered pharmacy and delivered to your hotel or villa, usually the same day.
Can you help if I couldn't bring my medication into Bali?
Often, yes. Many medications are restricted at Indonesian customs. Rather than risk it, our doctors can assess you and, where appropriate, prescribe a locally-available equivalent, delivered to you by a licensed partner pharmacy.
Can you deliver any type of medication?
Most everyday medications, yes. Some medication, including controlled substances, requires a specialist consultation and may be restricted under Indonesian law. The doctor will always tell you clearly what's possible and suggest safe, legal alternatives where they exist.
Do I have to see a doctor first?
For prescription medication, yes. A quick video consultation with a licensed general practitioner is required, and it's free. For over-the-counter pharmacy items that don't need a prescription, we can often help directly via WhatsApp.
The GP consultation is free, so why isn't the medication?
Medication and prescription documents are separate, regulated healthcare services, so they carry their own cost. Bali Doc is a private healthcare provider, so treatment is self-pay. You always see the exact price of medication and delivery before you pay. No surprises.
Do I have to buy anything after the free GP consultation?
No. If advice is all you need, the consultation ends there, free. If the GP recommends treatment, you decide: you see the exact price first, and if you'd rather not go ahead with the prescription, you pay nothing.
Why do you need a copy of my ID?
Not for the consultation itself: you can talk to a doctor without it. When prescription medication is dispensed, Indonesian regulations require the pharmacy to verify who it's for, so at that point we ask for a photo of your passport or ID, shared digitally. It's used only to issue your prescription to the right person and is handled confidentially.
Can I fill my prescription at another pharmacy?
Yes. A prescription issued by a licensed Indonesian doctor is valid at any licensed pharmacy in Indonesia, subject to their stock and the usual regulations. If you'd like the prescription document to take elsewhere, the prescription fee is simply paid before it's issued.
Can I get a prescription based on my doctor's advice from home?
Not directly: Indonesian law requires a prescription to be issued by a doctor licensed in Indonesia, after their own assessment. Do share your existing prescription, medical records or a letter from your doctor, in any language, we can work with them. They genuinely help the consultation. Where your medication isn't available in Indonesia, our doctor can often prescribe a locally available equivalent.
Is this legitimate?
Yes. Real licensed doctors, a BPOM-registered pharmacy, and Bali Doc is LegitScript Certified.
Got a question of your own? Ask us on WhatsApp, or browse the full FAQ.
Get your medication,
without the stress.
Talk to a licensed doctor now. Your first GP consultation is free.
LegitScript Certified · ★ 4.7 Trustpilot · BPOM-registered pharmacy